TIPS

  Advisor-Client Relationships: Top 4 Things to Look For

  • Advisor-client relationships are much like physician-patient relationships: you can get better outcomes if you have a good rapport.
  • When there’s trust and mutual respect between you and your patients, they will likely be more upfront with the kind of information they provide, which can improve the accuracy of your diagnosis.
  • The same can be said for the advisor-client relationship. As a client, here are four things you should expect from your financial advisor.

      Competence

  • Patients who have confidence in their physician’s expertise are more likely to be satisfied with their treatment options, and more likely to follow the instructions they are given.
  • Your financial advisor should listen to your concerns and goals, fully understand your financial situation and be able to assess your investing personality as well.
  • The same can be said for clients and their financial advisor. When you work with a financial advisor whom you trust, you will feel more confident about your financial plan and reaching your goals.
  • The right financial advisor should have education, training, qualifications and experience.

 
      Communication

  • Do you have a good relationship with your clients? If so, you probably listen when they express their concerns, reassure and comfort them, and provide explanations that reflect their level of understanding.
  • A financial advisor who can do the same will earn your respect. Your financial advisor should listen to your concerns and goals, fully understand your financial situation and be able to assess your investing personality as well. Explanations should match your interest and knowledge level.
  • As a client, it’s important to let your financial advisor know if anything has changed. Having that open, honest communication can improve the relationship—and most likely the outcomes.

 
      Shared decision-making

  • There are some clients who are happy to delegate the treatment options to their I-R Advisor. But others want more control—they want information and to be involved in the decision-making. Advisor who explain the pluses and minuses, help clients determine what they want, and then offer options are more likely to achieve higher levels of satisfaction and cooperation
    As in the medical field, once your financial advisor understands your goals and priorities, he or she can help you determine what you want, present the options, and give you the final say. This kind of shared decision-making often results in a very successful advisor-client relationship.

 
      Specialist care

  • Primary-care Advisor play an invaluable role in the lives of their clients—managing every single symptom and condition, and providing care for their overall financials. Primary-care advisor take in the whole picture, and when necessary refer their clients to appropriate specialists.
  • A financial advisor plays a similar role. Your advisor looks at your overall situation and risk profile to create a comprehensive financial plan—one that covers everything from managing your budget to decisions about incorporation.
  • If required, your advisor can connect you with experts to deliver on all of your financial needs—whether it’s an insurance consultant, estate and trust advisor, lawyer, tax advisor or mortgage specialist. At I-R, we bring these services together through I-R —your Expert Office.
  • I-R Advisors work on salary, not commission, so we have your financial best interests at heart.